Mobile ticketing - Sea

For ferry operators, the challenges facing their business are many and complex. From the battle for consumers being fought with predatory low cost airlines, to the loss of duty free. From high fuel expenses to the cost of replacement tonnage. Sea transport operators are also keenly aware of the need to increase the attractiveness of sea transport through improving the customer experience and doing so through utilising technology.

Swiftpass mobile ticketing can offer sea operators the means by which the process of ticket acquisition and fulfilment for their passengers is made fast, secure and hassle-free, whilst also reducing much of the costs associated with the printing and distribution of traditional paper tickets.

Integration between Swiftpass and existing ticketing systems allows acquisition to be made via all current legacy sales channels, allowing passengers to purchase and receive secure, digital tickets at their convenience. Instant delivery also allows mobile tickets to be acquired by passengers right up to the point of embarking on their journey and negates the requirement to queue for collection or check-in.

The flexibility and bundling capabilities of the Swiftpass system would allow passengers to utilise a single mobile ticket for several purposes. For example, one mobile ticket could act as a ticket for a family car, plus a free drink or meal on board, with the same mobile barcode being scanned at each redemption point. This can provide sea operators with opportunities to add value to tickets or exploit on-board partnerships/concessions.

Swiftpass scanning hardware can be integrated into existing check-in kiosks, EPOS units or turnstile infrastructure if required.

For up-to-date case studies and further information on how our ticketing systems can be applied to your business contact us now.