New device could end all queues

New device could end all queues - Today's launch of a wireless, WiFi and Bluetooth handheld scanning device could radically decrease and even eradicate queuing outside entertainment and sport venues.

Launched by Swiftpass, the global supplier of mobile ticketing technologies, the handheld device has been designed to scan mobile tickets and coupons directly from mobile phone screens. It will be used in entertainment, sport and events where mobile ticketing is currently being adopted.

The scanner gives ticket office staff the ability to redeem mobile and bar-coded paper tickets in a fraction of the time, easing the burden front-of-house and reducing human error. It offers the ability to change scanning location and ticket redemption points and can help to dramatically reduce queuing times for popular events.

The large graphic display and wireless connectivity of the scanner allows for real-time validation and immediate feedback of information to operators upon scanning mobile or other ticket types. There is no need for the user to spend time aligning the scanner and barcode for it to be read, the ticket is captured directly from the mobile screen on contact with the scanner.

The device operates in low light conditions and is Bluetooth enabled, allowing interconnectivity with PDAs or other processing hardware. It can be integrated with other barcode scanning equipment such as EPOS and legacy ticketing systems.

Oliver Seal, CEO at Swiftpass explains: "This device is ideal for events with a high volume of attendees - the speed of entry is increased as there is no need for the operator to spend time aligning the phone and scanner in an attempt to read the barcode - it is instant. Not only can it be used for mobile tickets, but it can scan paper tickets, vouchers and coupons with users benefiting from greater mobility of staff and a reduction in queuing times."